Shipping policy

Shipping Policy

Processing time

Orders are typically processed within 1–2 business days of being placed.

Delivery

We offer free shipping on all orders within Australia. Orders are delivered through our fulfillment partners, with an estimated delivery time of 7–20 business days from the date of dispatch. This is an estimate, not a guarantee — occasional delays can occur outside our control.

Order tracking

Once your order ships, you'll receive a confirmation email with tracking details so you can follow its progress.

Delayed or lost orders

If your order hasn't arrived within the estimated window, contact us at joshonlinesales50@gmail.com and we'll look into it with our fulfillment partners on your behalf.