Terms of service

Terms of Service

About us

Nectra ("we," "us," "our") operates this website. By browsing our site or placing an order, you agree to the terms set out below.

Products and pricing

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time; this will not affect orders already confirmed.

Product descriptions

We aim for accuracy in all product descriptions, images, and specifications, but we don't guarantee they are completely error-free. If a product you receive differs significantly from its description, please contact us and we'll make it right.

Wellness disclaimer

Our products are designed for general comfort, relaxation, and everyday wellness purposes only. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have an existing health condition, are pregnant, or are unsure whether a product is suitable for you, please consult your healthcare provider before use. Individual results may vary.

Order acceptance

We reserve the right to refuse or cancel any order, including in cases of suspected fraud or unauthorised activity. If an order is cancelled after payment has been taken, you will receive a full refund.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or this website. Nothing in these terms limits or excludes your rights under the Australian Consumer Law.

Intellectual property

All content on this website — including text, images, and branding — is owned by us or our licensors and may not be reproduced or used without permission.

Governing law

These terms are governed by the laws of Western Australia, Australia.

Contact

Questions about these terms? Email us at joshonlinesales50@gmail.com.