
You already know exactly where it hurts.
It starts as a bit of stiffness after lunch. By mid-afternoon you're rolling your shoulders every ten minutes. By the time you shut the laptop, the tightness has crept up the back of your skull and settled in for the evening.
So you do what everyone does. You stretch it out for thirty seconds. You throw a heat pack on while you watch TV. You book a massage, feel incredible for about two days, then watch the tension creep straight back in — because you went straight back to the same desk, in the same chair, at the same screen height.
Heat packs only warm the surface. Foam rollers can't reach the base of your neck properly. And a massage every fortnight isn't a plan — it's a subscription to temporary relief.
A massage every fortnight runs to thousands over a year. Nectra is bought once — less than a single visit — and you keep it.
None of those things do the one thing your neck actually wants: gentle, sustained lift, with heat, for long enough to matter.
Two things at once. That's the whole idea.
A heat pack warms the surface. A thirty-second stretch is over before it matters. Nectra does both at the same time, and holds them long enough to make a difference.
Adjustable traction
Five height settings, giving a gentle lift under the base of your skull. Start soft and work up only as far as feels good. You control it, not the device.
Three levels of heat
45°C, 55°C or 65°C through the padded contact area, so tight muscles can let go while you are in position.
Heat on its own warms a muscle that is still shortened. A stretch on its own asks a cold muscle to lengthen. Doing both together is the part nothing else in the drawer does.
Free AU shipping · 60-day returns
Fit it, dial it in, sit back.
-
Fit it
Place the collar around your neck and secure the snaps — supported, never tight.
-
Dial it in
Adjust the front height to a level that feels comfortable, plug in the USB cable and pick your heat setting.
-
Sit back
Relax for 15 to 30 minutes, up to three times a day.
No app to pair and no batteries to charge — it plugs into a wall adapter, a laptop or a power bank.
How it compares to what's already in the drawer
| What you want | Heat pack, foam roller, stretching | Nectra |
|---|---|---|
| Applies heat | A heat pack does | Yes — 45°C, 55°C or 65°C |
| Applies gentle traction | Stretching, briefly | Yes — five height settings |
| Both at the same time | No | Yes — this is the point |
| Adjustable to you | One size, one temperature | Height and heat, both yours to set |
| Hands-free | A roller needs the floor and both hands | Sit back and leave it on |
| Cost over 12 months | Replaced, re-bought, forgotten | Bought once |
| Versus fortnightly clinic visits | About $120 a visit | Yours on the days between |
Nectra isn't a replacement for professional care — it's what you use on the other 13 days of the fortnight.
Free AU shipping · 60-day returns
One remedial massage costs about the same as the device — which you keep, and use every evening.
The full specification
- Traction
- 5 adjustable height settings
- Heat
- 3 levels — 45°C / 55°C / 65°C
- Power
- USB / DC 5V 2A. No internal battery
- Materials
- Cotton-woven fabric, PP plastic frame
- Session length
- 15–30 minutes, up to 3 times a day
- Noise
- None — no motor
- Fit
- Snap-adjustable collar with five height settings
- Shipping
- Free Australia-wide
Bought direct from Nectra — one product, one brand.
What people have said
Every review left for this product, in the order it was written — including the ones that aren't flattering.
Read all reviewsTry it for 60 evenings.
Use it for a full run of real workdays — long enough to know whether it earns its place in your evening. If it isn't for you, contact us within 60 days of delivery and send it back in its original condition for a full refund of the purchase price.
And separately from that: if it ever arrives faulty or damaged, your rights under the Australian Consumer Law apply regardless of the 60-day window.
Included free: The Desk Setup Fix
A short guide on screen height, chair position and monitor distance — the things actually causing the tension in the first place. Emailed the moment you order, so you can start on it before the device even arrives.
Nectra handles the tension you already have. The guide helps with the reason it keeps coming back. We'd rather you had both than sell you half a solution.
Free AU shipping · 60-day returns
Before you decide
Is this another gadget that does nothing?
Fair question — the category is full of them. The difference is that this isn't a claim, it's a mechanism. Gentle lift under the base of your skull, plus heat through the padded contact area, held for fifteen minutes. That's a physical thing you feel in the first session, not something you have to take on faith. And we'll back it: use it for 60 days of real workdays. If you don't feel the difference, send it back.
Will it be uncomfortable or painful?
It shouldn't be. Start on the lowest traction and heat settings and work up only as far as feels good — you control both, and the collar should feel supported rather than tight. If anything feels painful rather than relieving, stop.
Will it fit me?
The collar is adjustable and secures with snaps, so it accommodates a wide range of neck sizes. If it doesn't fit you comfortably, that's exactly what the 60-day return window is for.
Is it what's in the photo?
Bought direct from Nectra — one product, one brand. What's pictured is what ships: a snap-adjustable cotton-woven collar on a PP frame, with five height settings and three heat levels. If what arrives isn't what's described, your rights under the Australian Consumer Law apply regardless of the return window.
Is the heat too weak, or could it burn me?
Three settings — 45°C, 55°C and 65°C — through the padded contact area, so you choose the level rather than getting one fixed temperature. Start on the lowest and work up. Sessions are 15 to 30 minutes, up to three times a day; used that way and at a setting that feels comfortable, it's designed for everyday comfort use.
How long until I feel something?
Most people feel the warmth and the stretch during the first session. How it feels over days and weeks varies from person to person — we're not going to promise you a timeline, because anyone who does is guessing. That's exactly why you get 60 days to find out on your own terms.
Does it need charging?
No. There's no internal battery. It runs off a USB cable into any 5V/2A power source — a wall adapter, a laptop, or a power bank. That also means nothing degrades over time the way a battery would.
What if I want to return it?
Contact us within 60 days of delivery and send it back in its original condition for a full refund of the purchase price. Separately from that: if it ever arrives faulty or damaged, your rights under the Australian Consumer Law apply regardless of the 60-day window.
How do I know I'm using it right?
Three steps. Place the collar around your neck and secure the snaps — supported, never tight. Adjust the front height to a level that feels comfortable, plug in the USB cable and pick your heat setting. Then sit back and relax for 15 to 30 minutes. The Desk Setup Fix guide, emailed the moment you order, covers the screen height and chair position side of it.
Why this price?
One remedial massage costs about the same as the device — and a fortnightly habit runs to thousands over a year. Nectra is $119.95, once, and you keep it. That's the honest comparison; the struck-through price is the recommended retail, not a number we've invented to make the discount look larger.
How long does delivery take?
Shipping is free Australia-wide. Ships within 2 business days · Estimated AU delivery 6–18 business days — and you'll get tracking the moment it ships. Your 60 days don't start until it's in your hands.
Is it safe to use?
Used as directed — 15 to 30 minutes at a time, at a comfortable setting, up to three times a day — it's designed for everyday comfort use. Start on the lowest traction and heat settings and work up. If you have an existing neck or spine condition, are pregnant, or have any doubt at all, talk to your doctor or physio before using it. If anything feels painful rather than relieving, stop.
I've never heard of Nectra.
That's fair — we're new, and we'd rather say so than pretend otherwise. What we can offer instead of a reputation is everything that makes one checkable: the full specification above, a real email that a person answers, and 60 days to send it back if it isn't for you. The risk of trying it sits with us, not you.
Is it noisy?
No. There's no motor and no moving parts — the traction is mechanical and the heat is a warming element, so it makes no sound at all.
Will it fix the actual cause?
No, and we won't pretend otherwise. It won't fix your posture or your desk — it buys your neck 15 to 20 minutes of relief when 3pm hits. That's why the Desk Setup Fix guide comes with every order: Nectra handles the tension you already have, and the guide helps with the reason it keeps coming back. We'd rather you had both than sell you half a solution.
Free AU shipping · 60-day returns
Fifteen minutes tonight.
Your neck has been asking for this for months. Fifteen minutes tonight, instead of another evening of rolling your shoulders and hoping it settles.
Free AU shipping · 60-day returns
Individual results may vary. The Nectra Heated Neck Traction Device is designed for general comfort and relaxation. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition. Consult your healthcare provider before use if you have an existing neck or spine condition, are pregnant, or are unsure whether this product is suitable for you.